RMA / Fast Exchange Service (FES) Registration
& Registration for "Onsite-Service"
Please use the below form for your registration of an Onsite-Service, a request for a RMA number, or a request or a Fast Exchange Service (FES) ...
- ... if you would like to report a technical failure (Request for Onsite Service).
- ... if you would like to ask for an swap of a defective component (Fast Exchange Service).
- ... if our technical support ask you to fill in this form in front of an Fast Exchange Service.
- ... if you need an RMA number for returning a system or a component to actidata.
- ... if you would like to send a system or component for reparation.
Please send no material to actidata without getting a RMA number in front of the shipment!
After filling in all required information the technical department or the logisitic department will contact you with further information.
Please use the following form and confirm Private Policy and Service Conditions: